Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental supervision. By using cleanroutineshop.com, you confirm you meet these requirements.

1.2 Content Ownership

All content on this website, including text, graphics, logos, and product descriptions, is the property of Toiletries And Care Products and protected by intellectual property laws. Unauthorized use is prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our baby, child, and family care products. However, we cannot guarantee that product colors or specifications match exactly what appears on your screen.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Intended Use

Our products are designed for family care including baby health, maternity, skincare, and personal hygiene. Always follow usage instructions and consult healthcare professionals when needed.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.

3.2 Pricing

All prices are in USD. We occasionally update prices, but this won’t affect confirmed orders.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You must use a payment method you’re authorized to use.

3.4 Order Confirmation

You’ll receive an order confirmation email. Please review it carefully and contact us immediately at [email protected] if there are any errors.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

4.3 Delivery Areas

We ship worldwide except to Asia and certain remote areas. International customers may be responsible for customs duties or taxes.

4.4 Delivery Issues

If your order hasn’t arrived within the estimated timeframe, contact us at [email protected] with your order number.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unopened items in original condition. Some products cannot be returned for health and hygiene reasons:

• Opened baby & toddler milks
• Personal care items (feminine products, dental items, opened skincare)
• Opened hair colorants and hair removal products

5.2 Return Process

Follow these steps:

1. Email [email protected] within 15 days with your order details
2. Receive Return Merchandise Authorization (RMA)
3. Ship items to: Clean Routine Shop Returns, 918 Boundary Street, Jacksonville, US 32202
4. Wait for processing (3-5 business days after we receive your return)

5.3 Refunds

Refunds are issued to the original payment method within 5-10 business days after approval. Original shipping costs are non-refundable unless the return is due to our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining its confidentiality and all activities under it.

6.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Provide false or misleading information

7. Liability Limitations

7.1 Product Use

Toiletries And Care Products is not liable for any adverse reactions or improper use of our products. Always follow instructions and consult professionals when needed.

7.2 Website Availability

We strive to keep our website available but aren’t liable for temporary unavailability due to technical issues beyond our control.

7.3 General Limitation

Our total liability for any claim related to your use of the website or products is limited to the amount you paid for the product(s) in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Governing Law

These Terms are governed by the laws of the State of Florida, USA. Any disputes shall be resolved in the courts of Jacksonville.

11. Contact Us

For questions about these Terms, please contact:

Clean Routine Shop Customer Service
Email: [email protected]
Address: 918 Boundary Street, Jacksonville, US 32202